Companies tap tech behind ChatGPT to make customer-service chatbots smarter

Some businesses are figuring out how to harness the buzzy technology to improve online chat functions, though executives are wary of AI’s tendency to get things wrong

Companies tap tech behind ChatGPT to make customer-service chatbots smarter
Some businesses are figuring out how to harness the buzzy technology to improve online chat functions, though executives are wary of AI’s tendency to get things wrong