How does RBI maintain a near-perfect, time-bound, technology-driven public services delivery record?

Sunday, August 9, 2026 - 15:31
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How does RBI maintain a near-perfect, time-bound, technology-driven public services delivery record?
The central bank received 21,937 fresh applications under its Citizen's Charter in July and processed 20,628, with 99.9% disposed of within the prescribed timelines. Only 19 applications were delayed, while 99.4% of the 3,258 pending applications were within the stipulated timelines.

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