Indian banks move AI into production, but scaling remains a challenge: Zeta

Saturday, September 5, 2026 - 02:42
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Indian banks are now deploying artificial intelligence in production across various functions. Scaling these AI deployments faces significant hurdles related to security and data usability. Retail lending and customer service show the biggest operational impact from current AI initiatives. Banks are preparing to use AI in more consequential areas like credit risk and fraud detection.

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