Urban Company's Q2 loss triples on InstaHelp burn; CEO Bhal says ready to 'respond in full' to rivals

Saturday, October 17, 2026 - 17:09
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With competition in the instant househelp segment remaining intense, InstaHelp's post-discount average order value (AOV) fell about 12% to Rs 118 in the September quarter from Rs 134 in the June quarter. Urban Company competes with Nexus Venture Partners-backed Snabbit and General Catalyst-backed Pronto in the instant househelp segment, and both rivals have raised large sums this year.

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