An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess

When an AI model for code-editing company Cursor hallucinated a new rule, users revolted.

Apr 19, 2025 - 17:30
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An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess
When an AI model for code-editing company Cursor hallucinated a new rule, users revolted.

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Hemanth Kumar Gorle Mr. Hemanth Kumar Gorle, founder of Indian Web Services, specializes in web development, hosting, and online marketing. He is dedicated to creating effective digital solutions and fostering successful business relationships through his expertise and strategic approach.